Job Description

This leadership position requires minimal supervision. The individual is responsible for exercising independent judgment to manage the daily operations related to optimally operating the hotel. This employee understands, appreciates, and embraces our vision, mission, and values. As a leader, must be a self-starter and understand the position requires 24-hour availability. Responsibilities:

• Handle guest complaints and queries promptly and professionally to uphold service excellence.
• Planning maintenance work, events, and room bookings
• Promote and market the hotel to drive business growth while maintaining brand integrity.
• Core duties and responsibilities include the following. Other duties may be assigned.
• Train, mentor, and supervise staff across various departments to ensure alignment with organizational standards.

Qualifications:

• High school diploma or GED; one to three years of relevant experience or equivalent education and training.
• Employee must occasionally lift and/or move up to 25 pounds
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint

About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.

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