Job Description
DESCRIPTION
The Fuse team is seeking an experienced Program Manager is responsible for end to end operational management of retail categories in various Amazon international marketplaces. In this role you will work across multiple Amazon product, engineering, business, operations and marketing teams. This role has high visibility as you will be responsible for The job includes, but is not limited to creating annual plans and strategy for execution, ensuring operational rigor and designing high business impact processes. The individual will be the strategic point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders.
The individual will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the automation & technology teams to build scalable solutions. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Excellent communication and organizational skills are required along with the ability to anticipate, identify, and communicate risks to business, operations and leadership teams. Successful candidates for this position must have a proven record of delivering results through strong program management skills, creative problem solving skills and a passion for customer experience.
The ideal candidate will be clearly passionate about the large opportunity that Amazon services presents. She or he will be hands-on, results oriented, and has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift fast. She or he is a strong leader who is analytical and data-driven, can prioritize well, communicate clearly and compellingly, and who understands how to drive a high level of focus and excellence. The role requires innovative thinking balanced with a strong customer and quality focus.
Key job responsibilities
- Develop and own playbooks to expand Fuse business across global marketplaces, including international expansion and bespoke regional requirements
- Work with external customers and coordinate launches with retail and partner teams.
- Owns communications and mechanisms with Amazon internal/ teams regarding variety of operational processes (Stores Teams, Tax, etc.)
- Anticipate, identify, and communicate risks to accounting, finance, business and tech leadership, including project plans and recurring business review documents
- Track and publish project status reports and communicate status updates with leadership teams
- Work with engineering, product and operations teams to build solutions and align with the business objectives
About the team
Imagine being part of an agile team, where your ideas have the potential to reach millions. Do you envision working within a startup atmosphere, while being able to leverage the resources of a Fortune-500 company? If so, this role could be for you.
Our partnership marketing organization works across Amazon to bring our consumer service offerings, including Prime, Prime Video, Amazon Music Unlimited, Kindle, Alexa, and more, to hundreds of global partners across a variety of vertical segments. We focus on business growth and value creation for customers, reaching customers worldwide through programmatic and unique marketing campaigns with partners.
Amazon Fuse partners with third party mobile providers to sell Amazon subscription services, such as Prime Video, Music and Kindle as apart of those mobile provider deals. Our business development team sources the third party providers to partner with and handles the business side of things. Fuse is available in over 50 countries and has about 4 billion subscribers.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining and executing program requirements
- Experience in complex problem solving, and working in a tight schedule environment
Job Tags
Full time, Remote job, Worldwide, Shift work,