Job Description

About CleanSlate
Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives.
What You’ll Do
As a Medical Receptionist, you’ll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You’ll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.
Key Responsibilities
Greet patients with warmth, compassion, and professionalism
Confirm and update insurance and demographic details at each visit
Schedule and coordinate provider appointments, adjusting as needed
Assist patients who missed appointments to encourage treatment continuity
Handle prior authorizations and explain patient financial responsibilities
Distribute, verify, and scan forms, including handbooks and intake documents
Collect co-pays and process payments; set up payment plans when needed
Maintain a clean, organized front office and uphold patient confidentiality
Provide courteous, effective communication by phone and in person
Participate in team huddles and contribute to a supportive work environment
What We’re Looking For
High School Diploma required; Associate degree preferred
1+ year of experience in a fast-paced medical office required
Customer service and/or healthcare experience strongly preferred
Proficient with EMRs, Microsoft Office, and phone systems
Strong communication, attention to detail, and organizational skills
Compassionate mindset and a desire to support patients in recovery
Why CleanSlate?
Monday-Friday schedule
Generous PTO, floating holiday, and paid company holidays
Medical, dental, and vision benefits + 401(k) with company match
Company-paid life and disability insurance
Be part of a mission-driven team making a real impact
Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.

Job Tags

Work at office, Monday to Friday,

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Medical Receptionist Job at CleanSlate Centers, Lawrence, MA

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