Job Description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities:

• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Consult with the general manager to ensure that all guest service standards are met daily
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications:

• Proven customer service experience as a manager; strong guest-focused mentality
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Possess excellent organizational skills, communication skills, and problem-solving skills
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Must have at least 3 or more years of experience in the hospitality field

About Company: Pine Mountain Ski & Golf Resort, nestled in Michigan's Upper Peninsula, is a year-round haven for outdoor enthusiasts. In winter, its slopes cater to skiers of all levels, with well-groomed trails, snowboarding options, and tubing fun. Summer transforms the landscape into a golfer's paradise, boasting a challenging 18-hole championship course amidst scenic beauty. Beyond skiing and golfing, Pine Mountain invites exploration of the surrounding wilderness through hiking trails, fishing spots, and scenic overlooks. It's a perfect destination for families, couples, and outdoor enthusiasts seeking memorable experiences in a serene and picturesque setting.

Job Tags

Summer work, Local area, Outdoor,

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