Job Description

Duties and Requirements Click to read more

Duties

• Provides general clerical support in the morgue as needed / directed
• Handles incoming / outgoing phone calls with funeral homes, decedent families, and Department staff
• Reviews all release documents for completeness and accuracy.
• Completes primary and secondary verification of information as entered into the Department’s case management system
• Retrieves decedents from morgue coolers and verifies identification bands to facilitate decedent release. Handles the release of decedent personal property to family or funeral home
• Maintains daily decedent inventory count
• Ensures decedent fingerprints are taken prior to release and takes decedent fingerprints to facilitate release as needed
• Maintains cleanliness of work areas and assists with daily laundry responsibilities

Requirements

• High School Diploma or GED completion

• Maintain a valid Texas Driver's License and ability to safely operate a motor vehicle

• Must pass the HRRM Clerical Skills Test and score a minimum of 85% with a typing speed of 45 wpm and 85% accuracy.
• Must pass criminal background check and drug/alcohol screening (prior to and randomly during employment)

• Professional demeanor in dealing with a diverse set of outside callers and coworkers; desire to make customer service a priority
• Ability to communicate effectively and respectfully with pathologists, decedent family members, funeral home staff, law enforcement, and medical/legal audiences
• Follow all morgue and safety procedures in the handling and release of decedent remains, assuring that chains of custody aren’t breached, and confidentiality and integrity of information are maintained
• Ability to work independently with minimal supervision, prioritizing and handling multiple tasks simultaneously
• Ability to maintain composure in stressful situations
• Basic computer skills including Microsoft Office

• Language: Bilingual in English/ Spanish

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