Job Description

Role- Windows System Engineer

Location- Washington D.C. (Locals or nearby)

Duration- Long Term

Exp Level- 10+ yrs

USC/GC/H4/H1

JOB DESCRIPTION:

Duties and Accountabilities:

Proven experience as a seasoned Systems Administrator of Windows 11 client/server and Microsoft 365 SaaS solution and applications such as Word, Excel, PowerPoint, Outlook, OneDrive, Viva, Teams and Cisco Webex to maintain stable and effective desktop platform.
Strong familiarity with systems administration disciplines like capacity planning, performance analysis, troubleshooting, trend analysis, etc. in enterprise environments.
Implementation of procedures-based solutions to support and monitor the effective operations of an element(s) of the infrastructure.
Experience with scripting and programming technologies is a must.
Broad understanding of Operating Systems, their basic construct and main characteristics. In-depth Windows experience is a must.
Broad understanding of network models and protocols is a plus.
Good understanding of Microsoft Active Directory/EntraID administration, as it relates to support of group policies and login scripts.
Experience with virtual/remote desktop & application platforms such as Windows 365, AVD, Citrix XenDesktop, XenApp Server, XenServer/VMware ESX and Palo Alto SASE VPN.
Perform troubleshooting for incidents that require software and network forensic analysis, in close collaboration with other ITS client services teams.
Ensure that World Bank Group policies, procedures and standards are followed.
Knowledge of Scripting using Visual Studio .Net, VBScript, PowerShell, WMI & ADSI with VB/J script
Good understanding of internet protocols (TCP/IP, DNS, LDAP, XML), Windows Networks (Active Directory, WINS, NETBIOS, NDIS), and Network Security.
Document detailed incident & problem analysis for major system disruptions. o Windows 11 OSD/OEM RTP (Ready Image To Provision) (Operating System Deployment)
SCCM/Intune/Splunk for Windows o Microsoft 365 Suite.

Modern Browsers like Edge/Chrome o EntraID / Active Directory User & Computer Management

Job Tags

Local area, Remote job,

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