Job Description

Brand summary

66 Hardware Company is a group of 5 (and growing!) Ace Hardware Co-ops in North Texas and Oklahoma. We're your local hardware store and we're a part of your community. Ace Hardware has over 5,000 stores around the world and the majority of those stores are independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. Our owners are heavily involved in store operations, and we have a team of folks at the group level to support the stores where needed. While others have become large and impersonal, here at 66 Hardware Ace stores, we've remained small and very personal.

General Summary

Small Engine Technician will inspect, service and repair power equipment. Complete all paperwork associated with service and repair.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Provide positive representation of store.

• Proactively assist customers in solving problems.

• Provide a friendly, outgoing demeanor; work well with customers as well as associates.

• Ensure all calls and pages are answered promptly, courteously and effectively.

• Handle customer complaints. Work to resolve problems with the customer and have a mutually fair and equitable solution.

• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations

• Ensure a positive, professional and safe work environment for all associates.

• Discuss equipment issues, maintenance plans, and work performed with customers.

• Perform routine engine maintenance, such as lubricating parts and replacing spark plugs

• Test and inspect engines for malfunctioning parts.

• Repair or replace worn defective, or broken parts.

• Reassemble and reinstall components and engines following repairs.

• Keep records of inspections, test results, work performed, and parts used.

• Record and file all warranties.

• Maintain and order replacement parts as needed.

Perform all other duties as assigned.

Other Essential Requirements

Education

• High School or GED equivalent.

Experience

• Previous small engine repair experience. Course completed in Small engine repair.

Physical Demands

• Sitting and operating chain sharpener. Bending, standing, walking, lifting (up to 60 lbs) and climbing.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond

hardware: build a future, a purpose, and a community with us.

At Ace Hardware you have the opportunity to grow with the company in a fun and active work

environment.

Click through and start your journey with us now!

66 Hardware Company is a group of 5 (and growing!) Ace Hardware Co-ops in North Texas and Oklahoma. We're your local hardware store and we're a part of your community. Ace Hardware has over 5,000 stores around the world and the majority of those stores are independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. Our owners are heavily involved in store operations, and we have a team of folks at the group level to support the stores where needed. While others have become large and impersonal, here at 66 Hardware Ace stores, we've remained small and very personal.

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