POSITION SUMMARY
Upholds the Core Values as determined by the managementteam. Primary responsibility for all positions with Holmes Ace Hardware is to Amaze Every Customer Every Time. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements.
Essential Duties and Responsibilities
● Diagnose problems and determine what repairs are needed on SCAG Mowers, Kohler, Briggs & Stratton, Kawasaki, and STIHL power equipment.
● Disassembly, repair, and reassembly of components and machines.
● Performs all service tasks
● Maintains a clean work area and performs work in a neat and orderly fashion.
● Brings to the attention of the Store Manager any shop tools or equipment that is not in a serviceable condition or is unsafe to use.
● Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
● Working knowledge and experience with small engines.
● Skilled at providing prompt, friendly and attentive customer service.
● Proven track record of being a team player.
● A continuous pattern of regular and prompt attendance is required.
Physical Requirements
The minimum physical requirements for this position include:
● Ability to stand for an extended period of time, walk, reach, and bend to perform job duties.
● Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth. Job responsibilities may change based on the needs of the business.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
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