Service Advisor Job at Midas of Richmond, Richmond, VA

ZHZvcmw1dmdIakFyK2g0MDdZUlpydHc1YXc9PQ==
  • Midas of Richmond
  • Richmond, VA

Job Description

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers.

Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance.

The following characteristics are critical for this role: 

  • Personable 
  • Able to build relationships
  • Work independently of others
  • Work collaboratively at times with peers
  • Motivated
  • Communication
  • Follow-through
  • Prior Service writing experience required

Key responsibilities include, but are not limited to:

  • Handle customer calls and interactions
  • Explain recommended service and the reasoning for that recommendation
  • Source and price necessary parts and labor
  • Find solutions for our customers
  • Support multiple stores
  • Build relationships with customers

Twenty-five years ago, Mark Smith left his corporate job and bought his first Midas store. Today, Midas of Richmond (MOR) operates five stores in the Central Virginia region. There have been many changes over the years, but two aspects have remained constant.
Creating Positive Experiences for MOR Customers
This is the cornerstone of the success of the business and why MOR has managed to build a long list of loyal customers since the doors first opened in 1998.
Commitment to Serving Communities in Central Virginia
Mark’s passion for community service is why you may be familiar with the business in the first place.

Job Tags

Full time,

Similar Jobs

YMCA of Greater New York

Older Adults Case Manager (Castle Hill YMCA) Job at YMCA of Greater New York

Part-Time / Regular $22.00 Hourly The YMCA of Greater New York is here for all New Yorkers to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow... 

Mobile Health Team Inc

MI- Certified Surgical Technologist- OR, Nights+Wknds+Calls,**Must have Ortho, Sports Medicine, OB/GYN, Ophthalmic, & Urology Experience** - Sault St. Marie Job at Mobile Health Team Inc

 ...Anticipates the needs of the surgeon. They assist in keeping an accurate account of...  ...being performed. Verifies items on the physician preference card. Accountable for supplies...  ...Required ~ Experience with Ortho, Sports Medicine, OB/GYN, Ophthalmic, and Urology - Required... 

Corning

Marketing Communications Manager Job at Corning

 ...Requisition Number: 67642 The company built on breakthroughs. Join us. Corning is one of the worlds leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the... 

LS Solutions

Human Factors Engineer Job at LS Solutions

Title: Human Factors Engineer Duration: 12 Months with possible extension Location: San Jose, CA 95131 Pay Rate-$60.00/hr on W2 Description: Seeking a human factors engineer who is excited to apply their knowledge of UXD and HF to the design and testing of... 

Charlotte's Best Nanny Agency

Full-Time Nanny in Eastover Neighborhood for a Two Year Old Boy and Newborn Girl Job at Charlotte's Best Nanny Agency

 ...Wednesday 8:00 am - 3:00 pm, Thursday 9:00 am - 5:30 pm, Friday 8:00 am - 3:00 pm. With flexibility to occasionally stay later, help on weekends, and possibly travel with the family a couple of times per year. The best nanny for this family would be someone who is...