Job Description

TITLE: Contractor
WORKING TITLE: Senior Salesforce Administrator

PURPOSE AND DISTINGUISHING CHARACTERISTICS

The Salesforce administrator will perform hands on administration, process automation, and other administrative functions. They will help in gathering functional/technical requirements, analyze business requirements, designing, implementing, deploying, and documenting Salesforce projects. The incumbent should be comfortable working independently, as well as being a leader and consultant in project teams.

EXAMPLES OF TASKS

Maintain Salesforce organizations including user account maintenance, reports and dashboards, workflows and process automation, and other administrative functions.
Manage Salesforce data feeds and integrations.
Act as the liaison between our users, vendors and the application development teams
Collaborate with other Salesforce administrators
Work with State agencies to advance business requirements that are feasible within the time, budget, and resource constraints available
Provide advice and recommendations to project teams as well as to management

KNOWLEDGE, SKILLS, AND ABILITIES

Required

5+ years of Salesforce administrative experience
Experience with project management and process analysis and improvement.
Good problem-solving and troubleshooting skills
Strong analytical ability with orientation for detail and accuracy.
Excellent verbal and written communication skills
Understanding of Salesforce best practices and automation implementation
Some experience working with integrations

Preferred

Salesforce Certified Administrator credential
Advanced experience in lightning components
Advanced experience designing user experience in Salesforce
Demonstrated experience with Salesforce Dataloader or any data management tools
Comfortable learning new toolsets and platforms
Experience providing end user training and support Experience with software testing and deployment
Experience with State of Utah applications and orgs

Job Tags

For contractors,

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