Job Description
Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What you'll do...:
Join H&R Block’s dynamic fraud prevention team and play a pivotal role in safeguarding our clients and business. As a Senior Fraud Analyst, you’ll leverage cutting-edge analytics and collaborate across teams to develop innovative strategies that protect financial transactions and personal data. Your insights will directly shape the future of fraud prevention in the financial and tax services industry.
Day to day, you'll...
- Drive Impact: Analyze complex data sets to proactively identify and counter emerging fraud threats affecting H&R Block and our clients
- Collaborate & Innovate: Work cross-functionally with fraud detection, product, and customer service teams to design and implement effective risk controls
- Lead Investigations: Conduct root cause analyses and develop actionable solutions to prevent and remediate sophisticated fraud schemes
- Champion Automation: Utilize analytics to streamline manual processes, enhancing efficiency and accuracy across the organization
- Visualize Success: Create dashboards and visualizations that provide clear oversight into fraud trends, performance, and user experience
- Communicate & Educate: Partner with compliance and customer service teams to share insights and foster a culture of fraud awareness
- Stay Ahead: Keep abreast of the latest fraud trends and tactics, ensuring H&R Block remains a leader in financial security
What you'll bring to the team...:
- At least five years of advanced data analysis experience, ideally within payments, e-commerce, fintech, or cryptocurrency
- Proven track record developing and executing fraud strategies in financial services
- Expertise in SQL, data visualization, and presenting findings to diverse audiences
- Strong analytical mindset, attention to detail, and commitment to accuracy
- Experience investigating payment fraud, identity impersonation, and account takeover attacks
- Ability to work independently, mentor others, and thrive in a collaborative team environment
- Eagerness to learn, grow, and innovate in the fraud prevention field
- User-focused approach, balancing pragmatic solutions with exceptional customer experience
It would be even better if you also had...:
- Proficiency in Splunk, Python, PowerBI, Looker, or similar tools
- Degree in analytics, data science, statistics, or related field
- Experience with clustering, classification, and link analysis
- Background in fast-paced, rapidly evolving environments
- Experience designing and implementing product-level fraud and risk controls
- Collaboration with modeling, data science, and intelligence teams to automate controls and processes
Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com . Equal Opportunity Employer : H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Pay Range Information:
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range:
$73,400.00 - $110,100.00/Yr.
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Job Tags
Minimum wage, Full time, Temporary work, Local area,