Revenue Systems Coordinator | Journey Beyond Job at Journey Beyond, Australia

ZmZvdGxwWHVFRDRxK0JjNjdvVmJwdDAyWmc9PQ==
  • Journey Beyond
  • Australia

Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

You are a STEM graduate eager to launch your career in the dynamic field of revenue systems. Your familiarity with tools like Jira or CustomLinc would be advantageous, although those tools are not essential for success.

The ideal candidate will possess strong communication skills, both written and verbal, enabling you to convey ideas clearly and effectively. Your ability to quickly learn new systems and processes demonstrates your adaptability and eagerness to embrace change, which is vital in a fast-paced environment. You will have meticulous attention to detail which allows you to identify and resolve issues effectively, showcasing your strong problem-solving abilities. You excel at multitasking, comfortably switching between tasks as new information arises, ensuring that priorities are managed efficiently.

About The Role

As a Revenue Systems Coordinator, you will play a crucial role in providing technical support for our booking systems, ensuring seamless operations and exceptional service. Your troubleshooting expertise will help resolve user issues swiftly, while your collaborative spirit will contribute to the development and communication of new processes within the team. You’ll maintain key configurations of our booking systems and support applications, making a real impact on our operational efficiency.

Key responsibilities will include :

System administration:

·         Implementing or modifying configurations within the booking systems to support new products or processes

·         Updating the system as additional products, travel years or developments are created

Troubleshooting and Escalations:

·         Manage workloads through a ticketing system and maintaining SLAs

·         Support internal teams in resolving issues relating to booking systems and supporting infrastructure

·         Gather additional information and provide it concisely to internal or external parties when escalation is required

Developments and Process Change

·         Work with stakeholders to identify concerns and relay them effectively

·         Provide business context and system knowledge to business analysts and developers

·         Documents new and existing processes

What We Offer

·         Generous discounts on Journey Beyond travel and experiences

·         Study Assistance Policy

·         Employee Referral Policy

·         Parental Leave program

·         Purchased Leave policy

·         Private Health discounts

·         Employee Assistance Program

·         Discounts on Journey Beyond merchandise

·         Flexible working environment

How to Apply

If this aligns with your skills, experience, and attitude, we can't wait to hear from you about this opportunity you've been waiting for!

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.

Job Tags

Flexible hours,

Similar Jobs

HOTWORX, Matthews NC

FULL TIME-HOTWORX Matthews-Training Sales Associate Job at HOTWORX, Matthews NC

Description:: The TSA will work 30-35 hours a week and work every Saturday (hours of operation below) Staffed Hours of Operation: Monday-Thursday 11:00am-8:00pm Fridays 9:00am-6:00pm Saturdays 11:00am-4:00pm Duties: Must love talking to people and... 

NP Now

Sleep Medicine - Established Practice, Pulmonology Training, J1/H1B Job at NP Now

Independent multi-specialty medical practice is looking to hire a Pulmonologist in a clinic setting in the Fergus Falls, MN area! Come make a big impact to improve the health of this community while joining a supportive team!?****@*****.*** (***) ***-**** ...

Cobb County Government

Part-Time Library Technician - Switzer Library Job at Cobb County Government

 ...Position Information This part-time Library Technician position is located at the Switzer Library, just two blocks off Marietta Square. In this customer service role, the successful candidate will assist patrons with using online resources and public computers in addition... 

Global Placement Firm

Cost Accountant Job at Global Placement Firm

Cost accountants are crucial members of both our Finance and Manufacturing teams. Not only do they ensure the proper accounting and controls are executed in each of our plants, they also are excellent analysts and story tellers. As a member of this team, you will know... 

Child Action, Inc.

Childcare Subsidy Coordinator Job at Child Action, Inc.

 ...effectively. Ability to comply with agency safety and ergonomics policies and practices. Ability to work additional overtime and weekend hours as required. Ability to understand the problems and issues facing families from a variety of ethnic, cultural and economic...