Under the supervision of the Staff Services Manager I (SSM I), the Staff Services Analyst is part of the Licensing section of the Medical Board of California (Board). The incumbent is responsible for performing analytical work associated with the licensure of physicians and surgeons. See the Duty Statement for a detailed description of the job duties.
Review the "3 Steps to a State Job" on the CalCareers website on the following webpage and be sure to complete the exam/assessment before applying for this position:
In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
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CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
You will find additional information about the job in the .
Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.
The incumbent works a 40-hour week in a hybrid telework environment, which includes time worked both at a designated telework location and in a standard office setting with controlled lighting and temperature. Regular use of a computer and telephone is essential. Physical requirements are typical of office work, including extended periods of sitting and occasional standing.Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Excellent attendance, punctuality and dependability.
• Excellent computer skills using Excel, Word, and Outlook.
• Ability to communicate effectively orally and in writing.
• Ability to problem solve and make decisions.
• Able to work under pressure for time-sensitive and high priority projects.
• Take initiative and work both independently and as a team member.
• Good interpersonal and analytical skills.
• Ability to meet deadlines.
• Ability to be flexible and adaptable to frequent workload changes.
• Knowledge of state licensing processes.
• Ability to provide excellent customer service.
• Ethics and Integrity.
Are you self-motivated, see the value in details, and enjoy serving the public? If you are, we would like to get to know more about you. We seek a talented individual with excellent writing and communication skills, an analytical mind, patience, and a willingness to learn and explore. If your experience includes a background in government, policy analysis, customer service, and/or legislation, this may be a position you will enjoy.
The MBC works to develop an effective workforce by creating a foundation to enhance consumer protection, guide learning, and achieve MBC's strategic vision. Learn more about the work you'll do and MBC's strategic direction by visiting:
Benefit information can be found on the CalHR website and the CalPERS website.
Statement of Qualifications (SOQ): In order to be considered for this position, you must provide an SOQ with numbered responses to each question, typed in 12-point, Arial font, no longer than two (2) pages in length, and must answer the following:
1) Describe your experience in reviewing, analyzing, and interpreting laws, policies, statutes, and regulations.
2) Describe your experience in managing competing priorities and meeting deadlines.
3) Describe your experience in preparing and reviewing written analysis and correspondence for quality, accuracy, and ensuring work products are clear and concise.
Each page must list your name at the top of the page. Resumes will not be reviewed and do not take the place of the required SOQ. Applications received without an SOQ, do not provide numbered responses to each question, and do not follow the SOQ instructions will be disqualified.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.
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