Job Description

Product Specialist  - Athens BMW is looking for a Product Specialist!  If you like being the go-to tech person and have outstanding customer service skills, this job is for you!

Responsibilities:

• Assist the Sales department with customer technology questions.
• Preparing and inspecting the vehicle prior to delivery to ensure the vehicle is ready to deliver to the customer.
• Assist customers in personalizing their vehicle technology settings.
• Perform a detailed delivery to the consumer including a through explanation of the proper operation of the vehicle features and resources available to them.
• Schedule the first Service appointment.
• Perform deliveries with customers to address and answer questions to ensure customer satisfaction.
• Assist the Service department with customer technology questions and concerns on the service drive.
• Other responsibilities as necessary.

Requirements

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Extensive customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

E ducation and/or Experience:

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• We offer Healthcare benefits for our full time employees
• Vision & Dental Insurance
• 401k retirement plan with company match
• Employee discounts for vehicle purchases and repairs
• No Sundays

About Us

Phil Hughes Automotive Group has been serving Athens and surrounding areas since 1976. We are locally owned and family-operated. Our company’s focus is building relationships that last with our employees, customers, and community.

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