Overnight Closer Job at Planet Fitness, Peoria, AZ

ZHZ3b2tabm9FVGduL0IweDdJVmZydGM0
  • Planet Fitness
  • Peoria, AZ

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! 

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Why Planet Fitness?

Each of our employees receive:

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

 

Essential Duties and Responsibilities 

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications/Requirements 

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands 

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Job Tags

Full time, Shift work, Night shift, Day shift,

Similar Jobs

JPMorgan Chase & Co.

Product Delivery Associate - User Acceptance Testing Job at JPMorgan Chase & Co.

 ...Job Description As a Product Delivery Associate in Teller Transactions Product User Acceptance Testing team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the... 

South Heart Clinic

Medical Receptionist Job at South Heart Clinic

Duties and Responsibilities include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical...

McKesson Corporation

Clinical Research Coordinator Job at McKesson Corporation

 ...people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments... 

Ancora Education

Career Services Coach Job at Ancora Education

Job Summary The Career Services Coach position is to effectively and strategically provide ongoing career development and employability coaching to active students, graduates and/or alumni through the use of classroom presentations, workshops, one-on-one coaching sessions... 

B&S Contracting

CDL Driver (Class B) Job at B&S Contracting

 ...Contracting, an established asphalt contractor, is seeking a CDL Truck Driver (Class B) for our Staunton location. Candidate must be...  ...license with proper endorsement to operate vehicle. This is local deliveries only. Must have previous experience of at least...