Overnight Closer Job at Planet Fitness, Peoria, AZ

ZHZ3b2tabm9FVGduL0IweDdJVmZydGM0
  • Planet Fitness
  • Peoria, AZ

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! 

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Why Planet Fitness?

Each of our employees receive:

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

 

Essential Duties and Responsibilities 

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications/Requirements 

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands 

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Job Tags

Full time, Shift work, Night shift, Day shift,

Similar Jobs

The Gore Group

Licensed Real Estate Assistant Job at The Gore Group

This position serves as the Direct Assistant to the Team Leader, a top-producing luxury agent and television host. The Licensed Realtor...  ...client experiences running seamlessly. You will coordinate real estate showings, prepare marketing materials, support open houses, and... 

Lima Charlie INC

Virtual Assistant Job at Lima Charlie INC

 ...We are seeking a highly organized, proactive, and detail-driven Virtual Property Manager who can oversee tenant relations, maintenance...  ...turnaround). Prepare weekly operational summaries for leadership. Assist with onboarding new units and supporting renovation timelines.... 

The New York Racing Association

Digital Marketing Specialist Job at The New York Racing Association

 ...Title: Digital Marketing Specialist Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Non-Exempt Job Overview Entry-level individual contributor who works under direct supervision. The Digital Marketing... 

Aspen Dental

Dental Assistant Job at Aspen Dental

 ...At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service...  ...you thrive in your career. When you join our team as a Dental Assistant , you will have the opportunity to give back to communities and... 

GitHub

Marketing Operations Intern Job at GitHub

 ...execution minded Marketing Operations Technology and Analytics Intern to join our Global Marketing Operations team. This role will help...  ...and a desire to learn quickly.+ 1+ years of experience with Salesforce.**Compensation Range**The base salary range for this job is USD...