Job Description

Job Description

Reports to: Regional Sales Manager

Exempt: ? N on-Exempt: ?

Date Created: September 1, 2010

Job Summary:

The Medical Device Sales Representative calls on physicians and discharge planners, winning patient referrals for Inogen. Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service. The Medical Device Sales Representative is an Inogen product and clinical applications expert and operates in close collaboration with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives.

Responsibilities (Specific tasks, duties, essential functions of the job)

Referral Development Manager (RDM)

• Procure new oxygen patient referrals to meet/exceed sales targets.
• Represent/promote Inogen product and services to referral community.
• Meet/exceed monthly sales call targets.
• Deliver/set up equipment when necessary.
• Keep detailed records of all sales activities and customer interactions.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Assist with any other duties as assigned.

Senior Referral Development Manager (RDM)

In addition to items listed for  Referral Development Manager (RDM), a Senior Referral Development Manager (RDM)  may also be responsible for the following.

• Create and execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Act as liaison to other departments representing Referral Development Manager's.
• Ensure team members are adhering to standard operating procedures and retrain as necessary.
• Make independent decisions to help guide and instruct other RDM's.

Knowledge, Skills, and Abilities

• Excellent presentation skills required.
• Oxygen referral experience with proven track record required.
• Must be a self-starter and deliver results with limited oversight.
• Experience working with the 65+ demographic a plus.
• Proven track record of successful team participation is required.
• Successful experience in identifying new referral opportunities desired.
• Must have strong work ethic.
• Excellent oral and written communication skills required.
• Attention to detail is required.
• Effective conflict resolution.
• Analytical & problem-solving skills & ability to multi task.
• Solutions-oriented problem solver.
• Excellent planning, communication and organizational skills.

Qualifications (Experience and Education)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Physical Job Demands

Job Classification/Family – Administrative

The physical job demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequency Code: The following abbreviations denote the frequency an activity is performed daily.

N = Never (0 hours)

O = Occasionally (>0 hours and <3 hours)

F = Frequently (<3 Hours and <5 hours)

C = Continuously (>5 hours)

May be exposed to the following conditions:

Environmental Conditions

Indoor, electrical hazards, slippery surfaces, travel to other Inogen facilities, potential ergonomic hazards

Safety equipment/attire

Clerical equipment

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