Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...driven by curiosity, passion, optimism, and the belief that everybody can grow. As a Strategic Reporting Analyst within the JPMorgan Chase Consumer Banking Fraud Risk Analytics & Intelligence team, you will play a pivotal role in identifying and anticipating new and...
...We are seeking an experienced and dedicated Licensed Nursing Home Administrator to lead our skilled nursing facility in the Johnson City area. The ideal candidate will have 4+ years of proven leadership experience in long-term care, exceptional operational management...
Environmental Global Solutions, LLC. (ENGLOSOL) delivers environmentally responsible solutions, compliance support, waste management guidance, and sustainability consulting to clients worldwide. Our mission-driven team helps businesses meet environmental standards while...
...purpose of this position is to provide residents with routine daily nursing care and services in accordance with the residents assessment... ...compresses, eye/ear instillation, cleaning eyeglasses/hearing aids, etc.) as instructed. Report injuries of an unknown source...
Position SummaryAs a Home Delivery Driver for Mom's Meals, you will be an integral part of ensuring our customers have their meals for the upcoming week. You will load and unload prepacked boxes of meals from designated cold storage to our customer's homes. Providing prompt...