Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...Flowfox is hiring Entry Level Package Handlers in Birmingham. No experience needed. Day shifts available. Work part-time or full-time. Pay... ...Flexible scheduling Paid training provided Stable warehouse environment Apply today to join Flowfox in Birmingham. No...
...Epic Beaker Systems Analyst (Data Innovations / Middleware) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -112024-91508 Date Posted: 11/25/2025 Shortcut: Description...
A Controls Engineer position supporting simulation and test rigs is currently available at Belcan in Indianapolis, IN. This is a full time, direct job with full benefits. Great matching candidates will have a Bachelor of Science degree in Electrical, Computer Engineering...
...our people, technology, and innovation set us above from the competition. We are looking for a passionate and analytical Billing Officer to join our team in Moorabbin. Someone who is ready to take on a challenge with a fast-paced, dynamic business and grow their...
...About the Job: We have a full-time position opening for an order entry pharmacy technician. This position works Monday - Friday and every third weekend. Main duties include: Performing entry of new and refill orders. Possess knowledge of medication names and...