Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...Interior Designer (I, II, III) Exclusively Presented by Luxus | In Partnership with SHM Architects... ...60,000 - $80,000 Reports To: Studio Manager Discover a Career Where Design... ...luxury residential and commercial projects. You will be engaged in all phases of design...
...Primary Purpose: The LPN Travel Nurse (LPN/or RN) is under the supervision and guidance of the Regional Director of Nursing, Director... ...the Executive Director (ED) of the Community in which they are assigned.The Travel Nurse will assist the DON and the Executive Director...
...Salary: $70,000 - $75,000 per year Job Description: As a System Administrator at Appalachian Network Services Inc, you will be the final... ...team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems...
...The Agricultural Lender is responsible for originating, underwriting, and managing a portfolio of agricultural and agri-business loans in accordance with the bank's credit policies and regulatory guidelines. This individual will play a critical role in developing new...
...joining a team with an unwavering commitment to ensuring scholars in our community have access to a high-quality, college preparatory education. One that is focused on developing successful college graduates who will become well-rounded, engaged individuals who will...