Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...continue to work towards creating a workforce that represents the diversity of our clients and our communities. Manager, Visual Merchandising, Chlo Role Overview Reporting to the VP of Retail this role will lead and implement of all Chloe visual merchandising...
Distinguished AI Engineer Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer...
...Dolton, IL is seeking a Class A CDL Equipment Operator / HAZMAT Truck Driver to operate a variety of heavy and light duty trucks/work... ...meet Company and DOT requirements/regulations Maintain daily logs, time sheets, and various reports Follow all local, state...
...Technology accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT) or an approved Sonography/Vascular Ultrasound program that has been approved by (JRCERT)+ American Registry of Radiologic Technologist (ARRT) or ARDMS+ New graduates are...
...compliance standards. Strong problem-solving skills and the ability to work independently and as part of a team. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed,...