Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
**Director, One Publishing, Editorial Managing Editor**Phil H. Knight Campus, Beaverton, Oregon**WHO YOU'LL WORK WITH**The One Publishing Team sits within Global Communications, where the team obsesses great Nike storytelling, both internally and externally. The team...
**ALL ABOUT TARGET**Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through... ...of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You'll provide...
Creative Director Branding | Systematic Thinking | Brand StrategyExceptional design studio based in the heart of Manhattan are looking for a new Creative Director to join the already phenomenal arsenal that is the branding team. Someone with experience in both consumer...
Hiring Auto Assembly Workers for a transmission manufacturer in Cibolo, TX. Training provided. Starting pay is $18.50/hr.~ Mandatory rotating monthly shifts (shifts rotate every four weeks). ~ Shifts: 6:30 AM - 3:15 PM and then 6:30 PM - 3:15 AM. ~8-12 hour shifts...
...healthier lives. Join us and be part of our inspiring journey.The Clinical Specialist at IHFM plays a vital support role, reporting to and working... ...will engage in training, troubleshooting, data analysis, and field service activities in coordination with and under the...