Junior Account Coordinator Job at Agency, New York, NY

ZGZrcWw1WHNIakF1L0JrMjc0UmVwdE16WlE9PQ==
  • Agency
  • New York, NY

Job Description

Location: On-Site in Union Sq, NYC

Position Type:   Full-Time 

Experience Level:   Entry-level / Junior / New Grad

Compensation: $20-25 per hour

About Agency Cybersecurity:

Agency Cybersecurity provides best-in-class cybersecurity and compliance solutions designed specifically for fast-growing startups and innovative tech companies. We simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently.

Position Overview:

As a Junior Account Coordinator, you will play a crucial role in supporting our client-facing teams and managing customer relationships. You'll collaborate closely with account managers to ensure client satisfaction, streamline communications, and help deliver an exceptional experience.

This role is ideal for candidates eager to grow a career in cybersecurity account management or sales.

Responsibilities:

  • Assist senior account managers with client onboarding, ensuring a smooth and welcoming experience.
  • Coordinate client meetings, take detailed notes, and help manage follow-up tasks.
  • Provide timely responses to client inquiries via email, phone, and internal messaging systems.
  • Help maintain and update client records within our CRM (e.g., HubSpot or Salesforce).
  • Track ongoing client projects and ensure timely internal communication on status and deadlines.
  • Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery.
  • Identify opportunities for client relationship enhancement and communicate these insights to senior team members.

Qualifications:

  • Bachelor’s degree or equivalent experience preferred.
  • Exceptional organizational skills and attention to detail.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proactive attitude and willingness to learn about cybersecurity and compliance.
  • Basic understanding of CRM software (experience with HubSpot or Salesforce is a plus).
  • Ability to manage multiple tasks and deadlines effectively.
  • Team-oriented mindset with excellent problem-solving abilities.

Job Tags

Hourly pay, Full time,

Similar Jobs

Blueprint Hires

Forensic Engineer Job at Blueprint Hires

 ...A multi-discipline consulting firm, specializing in property loss investigative services, is seeking a Civil/Structural Forensic Engineer to helpdeliver expert evaluations and innovative restoration solutions as they expand across the U.S. You'll collaborate with top-... 

Amgen

Medical Insights Director Job at Amgen

 ...transform the lives of patients while transforming your career.**Medical Insights Director****What you will do**Let's do this. Let's...  ...+ Coach, lead, and develop a hard-working team (onshore and offshore.)**What we expect of you**We are all different, yet we all use... 

Ntag Miami Navy Recruiting

U.S Navy Air Traffic Controller Job at Ntag Miami Navy Recruiting

 ...Commercial airlines arent the only ones who need traffic management. In the Navy, our fighter jets, helicopters and reconnaissance aircraft need vigilant Air Traffic Controllers to keep flight decks and airstrips in check. PAY AND BENEFITS: From the day you... 

Hollister Co. Stores

Hollister Co. - Assistant Manager, Polaris Fashion Place Job at Hollister Co. Stores

 ...give back to our global communities. Job Description The Assistant Manager is a multi-faceted role that merges business strategy,...  ...achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & Knowledge Additional Information What Youll... 

Professional Search Group

Software QA Tester II Job at Professional Search Group

 ...Search Group has partnered with a growing investment firm to recruit a detail-oriented and experienced Software Quality Assurance Tester II. This individual will play a vital role in maintaining the quality, reliability, and functionality of the organizations software...