JIRA Administrator Job at Kutir Technologies, Santa Clarita, CA

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  • Kutir Technologies
  • Santa Clarita, CA

Job Description

JIRA Administrator

Location: Santa Clara Valley (Bay area)

Skills:

  • 8+ years of experience as JIRA Administrator.
  • Strong experience in JIRA Configuration, Management, Integration, Support, Optimization.
  • Strong experience in Agile and KANBAN Development frameworks and Project Management.
  • Experience in writing custom JQL (JIRA Query Language).
  • Good in communication.

Responsibilities:

Configuration and Management

  • Install, configure, and maintain the Jira instance.
  • Manage user accounts, groups, and permissions.
  • Create and manage projects, boards, filters, dashboards, and reports.
  • Configure workflows, issue types, screens, and custom fields.
  • Manage security schemas and issue schemas.
  • Ensure the availability and performance of Jira.
  • Perform system and application administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.

Integration and Support

  • Integrate Jira with other applications and tools.
  • Provide technical expertise and training to users.
  • Troubleshoot and resolve issues related to Jira.
  • Communicate effectively with stakeholders and users.
  • Monitor system health and performance.

Best Practices and Optimization:

  • Implement and maintain best practices for Jira administration.
  • Identify and lead best practice maintenance activities.
  • Reduce customization, archive data, and perform user and group audits.
  • Research and utilize industry-standard methods and techniques.
  • Establish operational and environmental KPIs and dashboards.

Specific Skills:

  • Familiarity with Agile and Kanban development frameworks and project management.
  • Experience with IT Service Management and Incident & Problem management.
  • Ability to troubleshoot and diagnose complex issues.
  • Experience in writing custom JQL (Jira Query Language).

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