Job Description

COMPANY OVERVIEW:

Join the team at our Orlando hotel, inspired by the best of Florida’s hospitality - just minutes away from all the magic.

A favorite destination for families, our one-of-a-kind boutique hotel provides unparalleled opportunities for family fun, relaxation, and adventure, set against the backdrop of pristine natural landscapes.

Working with us will set you on a rewarding career path because you will be part of a team passionate about delivering hospitality that exceeds expectations. You’ll also benefit from our dedication to creating a positive work environment where employees feel valued and motivated. 

We look forward to learning how your unique skills and experiences will benefit this role and look forward to receiving your application. 

POSITION SUMMARY:

As the Hotel Manager, your main goal is to elevate our property to new levels of operational excellence and enhance guest satisfaction. Serving as an ambassador for the brand and hotel, you will oversee all departments. Success will require close collaboration with our hotel owners and stakeholders to achieve financial goals.

Your top responsibilities will include:

• Driving Operational Excellence Across All Departments
• Leading Strategic Initiatives 
• Building and Sustaining Relationships

Personality Fit:

We are looking for a personable leader who is a strategic thinker, proactive, and driven to achieve results. You are our ideal candidate if you have proven leadership skills and are able to thrive in a flexible and fast-paced setting. Your ability to navigate challenges, prioritize effectively, and spearhead decision-making processes will be critical to your success.

Apply today and step into a role where your efforts will be recognized and rewarded. 

RESPONSIBILITIES:

• Supervise and ensure high-quality standards across all hotel functions, including Housekeeping, Guest Experience, Maintenance, and Food & Beverages.
• Conduct regular briefings and meetings with department heads, ensuring operational compliance and service excellence.
• Lead property initiatives, including capital projects and customer service enhancements.
• Manage financial aspects, including operational budgets and cost-saving measures, while maintaining high guest satisfaction levels.
• Oversee the recruitment, training, and performance of hotel staff, ensuring a high standard of service and operational efficiency.
• Handle escalated complaints unresolved through initial channels and supervise service recovery procedures.
• Lead the hotel's public relations efforts.

QUALIFICATIONS:

• Minimum of 7 years of experience in a similar role, with proven management skills in the hospitality industry.
• Fluent in English and Spanish; Portuguese is an asset.
• Proficient in managing financial aspects, including operational budgets and cost-saving measures,
• Strong leadership, communication and recruitment capabilities

COMPENSATION & BENEFITS:

Annual Salary: $60,000 - $65,000 based on experience and achievement 

Benefits: 

• See your ideas at work as you lead initiatives, innovate and implement strategies.
• Experience autonomy in leadership
• Work in a team-oriented environment.
• Embrace inspiration in a dynamic role where no two days are the same.

Schedule: Flexible schedule availability, including weekends and holidays.

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