Express Service Advisor Job at Jones Family Of Dealerships, Lancaster, PA

Yy9NaWxaVHFFRDhvL1J3ejRJUmJyOUUwWmc9PQ==
  • Jones Family Of Dealerships
  • Lancaster, PA

Job Description

The Express Automotive Service Advisor at Jones Family Of Dealerships in Lancaster, Pennsylvania is responsible for providing exceptional customer service and support in the automotive service department. This role requires a strong knowledge of vehicles, excellent communication skills, and the ability to effectively handle customer inquiries and concerns. Responsibilities:

  • Welcome and greet customers, ensuring a positive and friendly experience
  • Listen to customer concerns and accurately document vehicle issues
  • Provide recommendations and explanations on necessary repairs and maintenance
  • Estimate costs and time required for repairs
  • Coordinate with technicians to ensure timely completion of work
  • Communicate with customers regarding updates and progress of their vehicle service
  • Resolve customer complaints and issues, ensuring customer satisfaction
Requirements:
  • Valid driver's license
  • Prior experience as an automotive service advisor is preferred
  • Strong knowledge of vehicles, including common issues and repair procedures
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Attention to detail and accuracy in documentation
Benefits:
  • Opportunities for career growth and advancement
  • Competitive salary with bonus potential
  • Healthcare benefits: medical, dental, & vision
  • Health savings account
  • 401(k) with company match
  • Paid time off and holidays
  • Company-paid life insurance
  • Employee discount
  • Referral program
  • Uniforms & laundering provided
About the Company: The Jones Family Of Dealerships is a leading automotive company that has been serving customers in Lancaster, Pennsylvania for over 64 years. We are committed to providing exceptional customer service and maintaining high standards of quality in our automotive service department. Join our team and become part of a reputable company that values its employees.

Job Tags

Full time,

Similar Jobs

Workforce Connections, Arkansas Department of Commerce.

Environmental Officer-Pulaski County Job at Workforce Connections, Arkansas Department of Commerce.

 ...issues citations for non-compliance as required. Conducts field investigations for alleged code violations; fill out reports and...  ...maintained with CLEST and Human Resources. Collaborates with County Inspectors to document and mediate code violations found during... 

Teal's Market

Deli Cook Job at Teal's Market

 ...from. We are seeking fulltime Deli cook who enjoy working with food and taking care of customers needs. If you have experience in a...  ...and advancement opportunities. We believe that customer service and giving back to the communities is the key to our success! Our... 

1-800-GOT-JUNK?

Route Driver and Labor Job at 1-800-GOT-JUNK?

 ...boarder, successful candiates would need to attend our Westville office 2-3 days per week for morning meetings. We are looking for...  ...cool finds. Qualifications & Requirements: ~ Valid non-CDL Driver's license with no points deducted ~ Positive-minded with a friendly... 

NASSCO

Electrical Technician Job at NASSCO

 ...its beginnings to the industrial heart of San Diego, along the working waterfront of beautiful and historic San Diego Bay. The company...  ...systems (MCCS), PLCs, tank level indicators, motor operated valves, public address systems, fire detection systems, sound powered and dial... 

FlexDox

Pain Management Physician Job at FlexDox

(Physician/MD qualifications required) Pain Management - At our multidisciplinary medical practice, we are passionately committed to leveraging evidence-based medicine to help our patients navigate and overcome barriers to exceptional healthcare. With our comprehensive...