Job Description

Job Description

A local healthcare client is seeking a Systems Administrator to join their IT team. This role serves as the highest technical escalation point for Help Desk and Field IT teams and is responsible for supporting a large, multi-OS endpoint environment. The ideal candidate will have strong experience with Windows imaging, endpoint management tools (such as Intune, KACE, Jamf, or similar), automation/scripting, and enterprise desktop support along with excellent communication and problem-solving skills.

Compensation:

$35-42 per hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

-Enterprise IT experience supporting large-scale environments.

-Serve as Tier 3 escalation for Help Desk and Field IT; resolve complex issues across Windows, Chrome OS, iPadOS, and BYOD environments.

-Perform encryption compliance checks and remediation using Intune, KACE, or similar endpoint management tools.

-Create and maintain monthly Windows images, including OS updates, drivers, and configuration changes (must have prior imaging experience).

-Package and deploy software updates; coordinate with Help Desk teams for rollout support.

-Implement automation and efficiency improvements using PowerShell (additional scripting languages a plus).

-Administer endpoint management platforms such as Intune, Jamf Pro, Chrome Admin Console, KACE, or similar tools for imaging, patching, and device control.

-Manage mobile devices through MDM platforms; ensure secure access and policy compliance.

-Strong problem-solving skills and ability to act as the final line of defense for technical escalations.

-Excellent communication skills for remote work and cross-team collaboration, including interaction with leadership and C-suite.

-Reliable, proactive, and collaborative; prior Help Desk experience highly valued. -Experience with Intune, KACE, Jamf Pro, IBM MaaS360, or other MDM/endpoint management platforms.

-Experience in healthcare environment.

-Familiarity with 50,000+ endpoint environments.

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