Job Title: Desktop Support Technician
Location: Richmond, VA
Duration: Long Term
Skills:
IT support or endpoint administration
Windows 11 OS configuration and troubleshooting skills
Dell/HP PC hardware configuration and troubleshooting skills
MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)
Familiarity with Microsoft 365 account management.
Experience with ZPA or similar Zero Trust access tools.
Familiarity with GitHub and Salesforce.
Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows.
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