BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...CSA School District is hiring a Special Education Teacher for the elementary campus to join an outstanding, hardworking team in the Hartland/Howell area. Must have a teacher certification and endorsement. Charyl Stockwell Academy School District Can Offer Teachers...
...Residential Security & Executive Protection Agent Who We Are Looking For The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional,customer service, strongverbalcommunication, writing, critical...
Description: Hybrid in Raleigh, NC The Project Manager II position has single point accountability or can be under the general direction of a Project Director or Senior PM. The PM-II position is responsible for management, or assisting management, of all ...
...manufacturing with our AI-powered vision systems. Our cutting-edge software platform helps expand manufacturing capacity 30% by reducing... ...a talented student to join our mission and gain real-world experience in software testing and AI technology. Position Overview...
...The Northrop Grumman Mission Systems Sector - located in Sykesville, MD - has an immediate need for an Operations Project Manager (OPM). The OPM must be a self-starter, self-motivated individual who can work in a demanding environment. The responsibilities of an OPM...