Chat Support Agent - Entry Level Job at Douge International, Newark, NJ

ZHZzc2tabnFIVDR2K3hveDZvSlJxOXcyWnc9PQ==
  • Douge International
  • Newark, NJ

Job Description

Job Description:

Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no further! DI is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

Responsibilities:

Respond to customer inquiries via chat in a timely and professional manner

Provide accurate information about DI services and job opportunities

Assist users with navigating our platform and resolving any issues they encounter

Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

Collaborate with team members to continuously improve support processes

Document and escalate complex issues to the appropriate departments when necessary

Participate in training sessions to stay updated on product knowledge and customer service best practices

Requirements:

No degree required but a plus

No prior experience needed; we will provide comprehensive training

Excellent written communication skills

Strong problem-solving abilities and attention to detail

Ability to work independently and as part of a team

A quiet workspace

Positive attitude and a willingness to learn

Ability to work in USA

Benefits:

Competitive hourly pay ($19-$28/hr)

Flexible work-from-home schedule

Comprehensive training program

Opportunities for growth and advancement within the company

Supportive team environment

Access to exclusive gig opportunities

Equal Opportunity Employer:

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Tags

Hourly pay, Work from home, Flexible hours,

Similar Jobs

Symicor Group

Chief Risk Officer - To $225K - Knoxville, TN - Job # 3417 Job at Symicor Group

Chief Risk Officer To $225K Knoxville, TN Job # 3417Who We AreThe Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and... 

Benefits Consultants inc

Health and Wellness Educator- 100% Remote- Anywhere US Job at Benefits Consultants inc

Are you passionate about health, wellness, and personal transformation? We empower individuals to achieve success through high-quality...  ...business training. Position: Health and Wellness Educator Location: Flexible / Remote Hours: Set your own schedule/... 

Nike

Lead Planner, NA, Dick’s Sporting Goods Job at Nike

Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its ...

Planet Group

Senior Biostatistician Job at Planet Group

 ...This candidate will be a study/lead biostatistician supporting clinical trials. The ideal candidate will have 5-10 years of experience with a MS/PHD. SAS and LSAF system experience is required with an aptitude on learning other programming languages, e.g. R and EAST... 

Hire it People, Inc

Oracle Apex Developer Job at Hire it People, Inc

Job Seekers, Please send resumes to ****@*****.*** Job Description: The EIP module has matured over the past 8 years to become a robust tool for the program and some fairly extensive modifications need to be made to manage additional workflows and data capturing...