Call Center Agent Job at Think Tell Junction, Dallas, TX

ZGZrams1N2hIVGdvL1JvNjY0RmZxOU01WWc9PQ==
  • Think Tell Junction
  • Dallas, TX

Job Description

Join Our Team as a Call Center Agent at Think Tell Junction Think Tell Junction We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will serve as the frontline representative of our company, providing exceptional customer service and support to our clients. Your primary role will involve handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a timely and professional manner. Responsibilities:

  • Manage inbound and outbound calls in a professional manner.
  • Provide accurate information and assistance to customer inquiries.
  • Resolve customer issues and complaints efficiently and effectively.
  • Document call details and customer information in the database.
  • Follow up with customers to ensure their issues have been resolved.
  • Meet or exceed individual and team performance goals and metrics.
Qualifications:
  • High school diploma or equivalent; additional education or certifications preferred.
  • Proven experience in a customer service or call center role is an advantage.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills with a customer-focused attitude.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Familiarity with call center software and tools is a plus.
Benefits:
  • Competitive hourly wage: $22 - $29 per hour.
  • Opportunities for career growth and development.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Flexible work environment promoting a healthy work-life balance.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance. Schedule: Monday to Friday Work Location: In person at our office in Dallas, TX. If you are ready to dive into the world of production and work with a supportive team, apply today to join Think Tell Junction!

Job Tags

Hourly pay, Full time, Flexible hours, Monday to Friday,

Similar Jobs

Inland Empire Health Plan

Analyst II - Test Governance & Coordination Job at Inland Empire Health Plan

 ...Within the IT Business Systems and Analysis Department ,the Test Governance and Coordination Analyst position aids in the development of...  ... Preferred * Principles and methods of systems analysis for data processing Required * Principles of sound testing methodologies... 

Aerotek

1st Shift Medical Device Assembler - Temecula Job at Aerotek

**Job Description**+ We are seeking an Assembler to join our team in Temecula. In this role, you will be responsible for producing high-quality cardiovascular medical devices within a manufacturing cell.+ You will perform detailed assembly and operate various equipment... 

CMA CGM

Trade Analyst Job at CMA CGM

 ...warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. The Trade Analysts main function is to review and price export cargo opportunities and also to assist an assigned Sales region in meeting its... 

Cloudwapp Technologies Private Limited

Website Designer Job at Cloudwapp Technologies Private Limited

# Design website layouts, templates, and graphics according to brand guidelines. # Create responsive and user-friendly web pages for desktop, tablet, and mobile devices. # Develop wireframes, mockups, and prototypes using tools like Figma, Adobe XD, or Sketch. #... 

Mayo Clinic

SWMN Summer Student Nurse Internship - SNI Job at Mayo Clinic

 ...**Provide direct patient care under the direction of licensed nursing staff. Is a supportive participant in the patient care team.**...  ...accepted into the Summer Internship Nursing Internship program, student interns will be required to apply for a Summer Intern Course at...