Call Center Agent Job at Think Tell Junction, Dallas, TX

ZGZrams1N2hIVGdvL1JvNjY0RmZxOU01WWc9PQ==
  • Think Tell Junction
  • Dallas, TX

Job Description

Join Our Team as a Call Center Agent at Think Tell Junction Think Tell Junction We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will serve as the frontline representative of our company, providing exceptional customer service and support to our clients. Your primary role will involve handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a timely and professional manner. Responsibilities:

  • Manage inbound and outbound calls in a professional manner.
  • Provide accurate information and assistance to customer inquiries.
  • Resolve customer issues and complaints efficiently and effectively.
  • Document call details and customer information in the database.
  • Follow up with customers to ensure their issues have been resolved.
  • Meet or exceed individual and team performance goals and metrics.
Qualifications:
  • High school diploma or equivalent; additional education or certifications preferred.
  • Proven experience in a customer service or call center role is an advantage.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills with a customer-focused attitude.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Familiarity with call center software and tools is a plus.
Benefits:
  • Competitive hourly wage: $22 - $29 per hour.
  • Opportunities for career growth and development.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Flexible work environment promoting a healthy work-life balance.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance. Schedule: Monday to Friday Work Location: In person at our office in Dallas, TX. If you are ready to dive into the world of production and work with a supportive team, apply today to join Think Tell Junction!

Job Tags

Hourly pay, Full time, Flexible hours, Monday to Friday,

Similar Jobs

Great Northern Equipment

Warehouse Supervisor - Main Job at Great Northern Equipment

 ...growth and employee advancementBasic Function: TheWarehouse Supervisor - Main is responsible for overseeing shipping, receiving, and...  ...efficient and accurate movement of goods into and out of the warehouse. This role plays a critical part in maintaining smooth logistical... 

Eliassen Group

Oracle Database Administrator Job at Eliassen Group

 ...regulated enterprise environment, delivering reliable and secure database services that enable daily operations and long-term...  ...day-to-day operational support, monitoring, and availability management for Oracle databases, primarily on Windows with some Linux... 

TLC Healthforce

Travel Licensed Practical Nurse LPN Job Job at TLC Healthforce

Begin an impactful journey as a Licensed Practical Nurse (LPN) specializing in direct patient care in Roseau, Minnesota. This travel assignment is designed to empower you to make a tangible difference in the lives of patients and their families while you explore new communities... 

Carenest Health Services

Registered Nurse - Neonatal Intensive Care Unit (Nursing) Job at Carenest Health Services

 ..., no call requirement.Must have experience attending deliveries. Candidate to float to post partum when needed.Job SummaryThe Registered Nurse is responsible for utilizing the nursing process to provide comprehensive care appropriate to neonates during high-risk deliveries... 

Capital One Financial Corporation

Agency Closing Officer (Remote-Eligible) Job at Capital One Financial Corporation

 ...Agency Closing Officer (Remote-Eligible) The Agency Closing Officer will be responsible to operate under limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan...