Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met

Qualifications:

• Possess excellent organizational skills, communication skills, and problem-solving skills
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Proven customer service experience as a manager; strong guest-focused mentality
• 3+ years of experience working in a hotel or the hospitality industry required

About Company: Welcome to the Holiday Inn Kansas City Downtown! Nestled between the River Market and the Central Business District of Kansas City right down the street from the KC Street Car. The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI). The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury to all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.

Job Tags

Holiday work, Local area,

Similar Jobs