Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you! Responsibilities:

• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Train hourly staff to perform their responsibilities at the highest level of customer service. Ensure efficiency in each department by creating standards and holding staff accountable to following those standards.
• Able to have a flexible schedule, available on weekends and holidays, available and able to fill in all shifts.

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• Possess excellent organizational skills, communication skills, and problem-solving skills
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• 3+ years of experience working in a hotel or the hospitality industry required

About Company: With a team of industry veterans, seasoned managers, and emerging leaders, the KB Hotels management team brings an unmatched combination of experience, competence, and innovation to its daily operations and developing projects. Together, KB Hotel's team brings more than fifty years of combined experience in every aspect of hotel licensing, development, and operational management across multiple brands. We pride ourselves on promoting from within the company to those who have a proven track record of loyalty and dedication to our guests, both internal and external.

Job Tags

Hourly pay, Holiday work, Local area, Flexible hours, Weekend work, All shifts,

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