Job Description

Job Summary/Purpose: The A/R Analyst will build rapport with customers and is savvy in payment negotiation. A team player with a proven track record that knows how to be a solutions-based collector to our customers. Must have an eye for detail for credit analysis combined with proven success negotiating payment arrangements.Role Responsibilities:

Responsibilities:

• Evaluate customer credit-worthiness and set appropriate credit limits and terms
• Monitor customer credit exposure
• Provide customer service regarding collection issues, resolve customer discrepancies and short payments
• Customer account reconciliations
• Collection calls and/or correspondence in a fast-paced goal-oriented department
• Accountable for minimizing account delinquency and other metrics
• Perform other assigned tasks and duties as assigned
• Reconcile customer disputes as they pertain to payments of outstanding balances

Qualifications:

• Minimum of two years collections, billing experience and/or credit
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work high work volumes and meet deadlines, while maintaining a positive attitude and providing exemplary customer service skills
• Excellent organization and time management skills required
• High school diploma or GED required

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